Results
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Benchmarking / Michael J. Spendolini Publication: Rio de Janeiro [etc.] : Makron Books do Brasil Editora, cop. 1994Description: XVIII, 226 p. :
il. ;
24 cmAvailability: Items available for loan: Call number: TS156.SPE FCT 22816 (1).
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The quality journey : a journey without an end / J. J. Dahlgaard, K. Kristensen, G. K. Kanji Publication: Abingdon : Oxfordshire, UK : Carfax Publishing Company, cop. 1994Description: X, 157 p. :
il. ;
26 cmAvailability: Items available for loan: Call number: TS156.DAH FCT 24711 (1).
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Total quality in higher education / Ralph G. Lewis, Douglas H. Smith Publication: Delray Beach, US : St. Lucie Press, cop. 1994Description: XIII, 330 p. :
il. ;
24 cmAvailability: Items available for loan: Call number: LB2341.LEW FCT 25171 (1).
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Total quality management : text, cases and readings / Joel E. Ross Publication: London : Kogan Page, cop. 1993Description: XI, 465 p. :
il. ;
23 cmAvailability: Items available for loan: Call number: HD62.15.ROS FCT 26530 (1).
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Root cause analysis : a tool for total quality management / Paul F. Wilson, Larry D. Dell and Gaylord F. Anderson Publication: Wisconsin, US : ASQC Quality Press, cop. 1993Description: XIII, 216 p. :
il. ;
24 cmAvailability: Items available for loan: Call number: HD62.15.WIL FCT 28364 (1).
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Meeting ISO 9000 in a TQM world / Allan J. Sayle Publication: London : AJSL, cop. 1994Description: 458 p. ;
23 cmAvailability: Items available for reference: Não pode ser emprestado, apenas consulta localCall number: HD62.15.SAY FCT 31982 (1). :
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Effective benchmarking : learning from the best / Mohamed Zairi Publication: London : Chapman & Hall, cop. 1996Description: XX, 379 p. :
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25 cmAvailability: Items available for loan: Call number: TS156.ZAI FCT 32178 (1).
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TQM simplified : a practical guide / James H. Saylor Publication: New York : McGraw-Hill, cop. 1996Description: XXVI, 369 p. :
il. ;
24 cmAvailability: Items available for loan: Call number: HD62.15.SAY FCT 34372 (1).
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Total quality management / Dale H. Besterfield ... [et al.] Publication: New Jersey : Prentice Hall, cop. 1999Description: X, 533 p. ;
25 cmAvailability: Items available for loan: Call number: HD62.15.TOT FCT 49929 (1).
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Total quality management : text with cases / John S. Oakland, Amrik S. Publication: Oxford [etc.] : Butterworth Heinemann, cop. 1995Description: VIII, 341 p. ;
25 cmAvailability: Items available for loan: Call number: TS156.OAK FCT 55607 (1).
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