Service design for six sigma : a road map for excellence / Basem El-Haik, David M. Roy
Language: eng.Country: US - United States of America.Publication: Hoboken, US : Wiley-Interscience, cop. 2005Description: XXI, 424 p. : il. ; 25 cmISBN: 978-0-471-68291-2.Subject - Topical Name: Controlo de processos | Gestão da qualidade totalItem type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode | |
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Monografia | Biblioteca NOVA FCT Sala rosa/Piso 2 | Não Ficção | TS156.ELH FCT 67884 (Browse shelf(Opens below)) | 1 | Available | 0052124 |
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