Ronan, Jana Smith
Chat reference : a guide to live virtual reference services / Jana Smith Ronan. - Westport, Connecticut : Libraries unlimited , cop. 2003 . - XIII, 225 p. ; 24 cm.
ISBN 1-59158-000-5
Serviços de referência (Bibliotecas)
LCC Z711
Chat reference : a guide to live virtual reference services / Jana Smith Ronan. - Westport, Connecticut : Libraries unlimited , cop. 2003 . - XIII, 225 p. ; 24 cm.
ISBN 1-59158-000-5
Serviços de referência (Bibliotecas)
LCC Z711
